Terms and Conditions

Terms And Conditions Of Use

Please take the time to read through the Terms and conditions carefully before you start your online shopping on our Website. If you do not accept these terms and conditions, please do not use this Website. Continue using the Website implies that you have accepted these terms and conditions.  

General

VERITAJOY reserves the rights to change any terms and conditions without notice. Your use of the website following any such change constitutes your agreement to follow and be bounded by the terms as changed. You should check this page regularly to take note of any changes we may have made to the Terms and Conditions of use.

The term “VERITAJOY” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

Terms of Sale

By placing an order, you agree to the following Terms of Sale:

Contract

After you placed an order, you will receive an acknowledgement e-mail confirming receipt of your order. This is only a confirmation email and does not constitute acceptance or fulfilment of your order. A contract is only formed after we have confirmed receipt of payment from you. All sales are final. You are not able to cancel or amend any part of your order or change the delivery or payment method once your order is completed.

Pricing

While VERITAJOY strives to provide accurate merchandise and pricing information, pricing or typographical errors may occur.  In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or merchandise information, VeritaJoy shall have the right, at our sole discretion, to refuse/update client to top up the difference or cancel any orders placed for that item. In the event that an item is priced incorrectly, VeritaJoy may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Payment

When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to pay for your order and that there are sufficient funds to cover the cost of the goods. We accept internet bank transfer, Credit Cards payment through PayPal and PayPal payments. Please refer to payment for payment details.

Currencies

Payment made by PayPal in a currency other than Singapore Dollars will be converted to Singapore Dollars at the exchange rate determined by PayPal.  Please consult the User Agreement for PayPal Service for information regarding the determination of exchange rates by them. 

All payments are made in Singapore Currency. No refunds will be made to customers resulting from changes in currency rates.

Delivery

Dispatch time may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible. VERITAJOY will not accept any responsibility for any lost or damaged mail should a customer opt for normal/regular postage. Please refer shipping for more details 

Returns Policy

VERITAJOY ONLY accepts returns for item(s) that have been purchased directly from us. All returns will be processed in the form of store credits and there is NO Cash or Credit Card Refund.  Please refer to our Return policy for more details.

Account/JoyPrivilegedMember
If there are any changes to your registered information with us, you are to log into your account immediately and update the changes in personal details such as address, contact number or email address.

We have the right to cancel the registration of a Customer at any time if:

  • The customer does not comply with the Terms and Conditions.
  • The customer has been a nuisance of caused interference or damage to other customers or VERITAJOY or committed any acts of fraudulence.
  • Any other circumstances in which VeritaJoy determines that the customer should be disqualified.

Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

Privacy

We are committed to protecting the privacy of all our customers and site visitors. We will not disclose customer information to any third party under all circumstances, except when it is deemed necessary to fulfil your order such as arranging for delivery of your purchase, or when officially requested by the relevant authorities (e.g. to assist in fraud investigations). Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of VERITAJOY or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of VERITAJOYy, with copyright authorship for this collection by VeritaJoy, and protected by international copyright laws.

VERITAJOY retains all rights to all content publicized on www.VeritaJoy.com and no use of its contents are allowed without prior written authorisation by VERITAJOY.

Trade Marks

VERITAJOY trademarks may not be used in connection with any product or service that is not VERITAJOY, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits VERITAJOY. All other trademarks not owned by VeritaJoy or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by VERITAJOYy or its subsidiaries.

License And Site Access

VERITAJOY grants you a limited license to access and make personal use of this site. You may copy information from this Website only as necessary for your personal use to (a) view, (b) save, and (c) print, or (d) e-mail it. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of VERITAJOY so long as the link does not portray VERITAJOY, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission. You agree otherwise not to reproduce, modify, distribute, decompile, disassemble or reverse engineer any portion of this Website. You further agree that You will not use this Website to do any of the following (“Activities”):

  • Attempt to gain unauthorized access to this Website, other accounts, computer systems or networks connected to this Website, through password mining or any other means
  • Impersonate any person or entity, including, but not limited to, a Company representative or employee, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
  • Take any action that imposes an unreasonably or disproportionately large load on this Website infrastructure;
  • Intentionally or unintentionally violate any applicable local, national or international law.

Validity Of Website Content

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice.

External Links

This Website may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the 'External Links'). Since we do not possess any control over such sites and resources, you acknowledge and agree that we will not be held responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY VERITAJOY ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. VERITAJOY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. VERITAJOY DOES NOT WARRANT THAT THIS WEBSITE AND/OR ITS SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.

Limitation Of Liability

You understand that to the extent permitted under applicable law, in no event will or its officers, employees, directors, shareholders, parents, subsidiaries, affiliates, agents or licensors be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of revenues, profits, goodwill, use, data or other intangible losses (even if such parties were advised or, knew of or should have known of the possibility of such damages), resulting from your use of this Website and/or Services.

Exclusions And Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of VeritaJoy’s liability shall be the minimum permitted under such applicable law.

Questions

Questions regarding our Terms and Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by emailing us at: customer@veritajoy.com.